Twenty 20 Talent Recruitment Specific Learning and Development

DEVELOP

Increasing the skills and performance of your business’ sales, operational and leadership teams.

Providing your teams with the right training to increase their skillset and performance in their roles is not something that needs to wait until new team members are officially onboard. New joiners benefit from 'pre-start learning' where they can get up to speed on the organisation they are joining as well as the buzz words and jargon of the industry. The best applicants actively seek roles within organisations that provide quality training and fast tracked career development options.

Therefore, providing a quality Learning and Development offering not only impacts Talent Acquisition positively, but evidence shows that members of teams which are constantly developing new skills remain with organisations much longer as they don’t ever reach a point where they feel like they have plateaued. This positive impact on retention not only reduces Talent Acquisition costs but also introduces significant revenue increases due to accelerated performance from more highly skilled teams.

Whether you’re looking to offer an impactful induction to new recruiters, increase the skills of your more experienced Consultants or support your management team with increased leadership skills, Twenty 20 offer the training interventions and follow up to land and drive smarter ways of working within your recruitment business.

Review of your existing Learning and Development Function:

We support you in maximising the ROI from your existing L&D team by working closely with the team to review your existing training and development offering.

Following review we provide feedback and suggested actions regarding the design of learning pathways and the design and delivery of training workshops. We mentor the team through everything from initial TNA to post training feedback and follow up to embed best practice into the company culture.

Menu of Learning and Development:

We design bespoke L&D solutions for your business and also offer a menu of training (below) proven to deliver quality return

on investment across three critical areas of your business:

Sales, Leadership and Operations teams.

Recruitment Sales Training

Twenty 20 Talent’s menu of recruitment specific sales training includes a range of training interventions aimed at both permanent and contract recruitment teams. Understanding that your teams of recruiters will be likely to include a wide variety of experience levels; our training modules are designed to promote knowledge sharing within your business and accelerate performance.

Our face to face training workshops are also supported by our e-learning platform which contains a full menu of interactive online training courses for Recruiters.

A sample selection of these training events and workshops includes:

Pre-Start Learning for your businesses new joiners (online training to bring your new starters up to speed on your company and their vertical markets before their official first day with the business)
Recruitment Bootcamp (three days of classroom based interactive learning followed by a day of call assessments and feedback to live candidates and/or clients)
Lunchtime drop in Sales Surgery (bring your questions)
Working with CVs and Resumes
Sourcing Candidates
Qualifying Candidates
Boolean Searching
Headhunting
Identifying New Business Opportunities
New Business Development
Closing Techniques
Mapping the Market
Generating Leads and Referrals
Securing Candidate Exclusivity
Securing Client Exclusivity
Vacancy Qualification
Candidate and Vacancy Grading
Managing the Interview Process
Managing your Recruitment Pipeline
Neutralising Counter Offers
Winning Retained Assignments
Delivering Retained Assignments
Contract Recruitment Insights
Reverse Marketing/Specing
Running Successful Client Meetings
Identifying your Vertical Market
Maximising Existing Clients
Written Sales (adverts and mailshots)
Desk Based Coaching
LinkedIn training
CRM training for EZ Access, Bullhorn and Salesforce
Deskside Deal Doctor (coaching through live obstacles and threats to placements)
Stress Testing your team's pipeline

Click to find out more about

our online e-learning training

platform for Recruiters

Twenty 20 Talent e-learning: pre-learning

Click to find out more

about Pre-Starter Learning

Twenty 20 Talent e-learning: face to face classroom training

Leadership Training

The recruitment industry typically promotes it’s highest performers into leadership positions early. This can be a daunting proposition for those in the challenging role of continuing to bill whilst attempting to balance this with formally managing others for the first time.

Twenty 20 Talent’s Leadership Training extends from Team Leader level all the way through to working with the senior management teams.

Typical examples of Leadership Training include:

121 Coaching sessions
Fast Track for aspiring Team Leaders
Understanding Psychometric Profiles
Managing your team according to their Personality Type
Managing Performance
Maximising Motivation
Effective 121s
Quarterly Reviews and Appraisals
Managing Conflict Within The Team
Honest Conversations
Managing Upwards
Growth Strategy and Forecasting

Operations Team Training

Twenty 20 also provide training for your operational teams including Marketing, Finance, IT and HR.

Examples of typical modules include:

Diversity, Equity and Inclusion inc. Differential Attainment
Time Management
Effective Communication
Utilising 360 Reviews
Commerciality
Working to Deadlines
Accountability
Team Work
Conflict Management
The Art of Negotiation

Twenty 20 Talent utilises the 70/20/10 Adult Learning Model

Twenty 20 Talent e-learning: adult learning model